Salesforce.com have provided a release preview and full notes for the Summer 09 release. Some interesting points to note. Our views below, please feel free to comment and discuss if we’ve missed anything:
It’s that time again. saleforce.com have added the ‘Coming in Summer 09′ tag and we’re looking through for the features we want and wondering where the ones we really need have gone to - multiple contacts on a single event, need we say more.
Updated 07/04/09: Looks like there is a UK alternative. Ribbit provided by BT. Interesting to see how BT push it, and great to see the capability make it to Europe.
We were just alerted to Jott based on its recent release of Jott for Salesforce service, www.jott.com. However, the following seems relevant to any CRM implementation. It could be the solution to the most common issue stopping 100% adoption of CRM solutions. Put simply it allows users to dictate notes to a telephone answering service, which then converts the message to text and adds the record to salesforce.com.
Providing a networking group for Investment Management CRM professionals
The growing popularity of LinkedIn, the Business Networking site, has prompted us to create a group focused on connecting Investment Management CRM professionals.
There are few forums for CRM professionals in the Investment Management industry to discuss their common challenges and share insights into best practices. This group is intended for business and technology-focused discussions that cover the broad spectrum of CRM-related functions and processes. These include but are not limited to:
• Salesforce Automation
Click on the links to the right to either register with LinkedIn or to join the group. |
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